All of our packages at trinpilates, are subjected to the following -
1. PACKAGE ACTIVATION
All packages activates automatically on day of purchase. All packages will lapse and expire if not used after 6 months of purchase.
2. PACKAGE EXTENSION
Class Packs that are not expired can be extended for medical reasons/travel. Document support is mandatory.
*Medical Certs: ⩾7 days
*Travels: ⩾7 days per trip
*Extension period is capped at 1 month for reasons stated above and 6 months for pregnancy. Newbie Trial and Unlimited Packages strictly cannot be extended.
3. CLASS ROLLOVER
Expired Class Pack classes cannot be carried forward to new packages.
4. STRICTLY NO REFUND
All sales are final and strictly cannot be refunded.
5. Class Cancellation Policy
We understand that plans change and in the event you need to cancel your reservation, please do so at least 24 hours before in-studio classes, via MindBody so you won't be penalised.